Privacy Policy

Effective Date: July 2025

Company Name: Macromac Corporation (M) Sdn. Bhd. ("Macromac")

Jurisdiction: Malaysia

1. Introduction

At Macromac, we respect and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.

2. Collection of Personal Data

We may collect personal data from you when you:

Make an enquiry or request via our website
Purchase or rent our photocopier products or services
Communicate with our team (via WhatsApp, email, phone, etc.)
Sign up for our newsletters or marketing campaigns

Examples of personal data collected include your name, contact number, email address, company details, and any other information you provide to us voluntarily.

3. Use of Personal Data

Your data may be used for the following purposes:

To respond to your enquiries and provide product/service support
To process rental, purchase, or maintenance requests
To send you updates, newsletters, and promotional content (only if you opt-in)
To improve our services and user experience
To comply with regulatory and legal obligations

4. Disclosure of Personal Data

We do not sell or rent your data to third parties. However, we may disclose your information to:

Authorised personnel within Macromac
Third-party service providers who assist in delivery, payment, or technical services
Government or regulatory bodies, if required by law

5. Data Protection and Retention

We take appropriate technical and organisational measures to secure your personal data against loss, misuse, or unauthorized access. Your data will only be retained for as long as necessary to fulfil the purposes for which it was collected.

6. Your Rights

Under the PDPA, you have the right to:

Access the personal data we hold about you
Request correction of any inaccurate or outdated data
Withdraw consent to use your data at any time (subject to legal/contractual obligations)

To exercise your rights, you may contact us as per the details below.

7. Cookies and Tracking Technologies

We may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if preferred, though this may affect the functionality of our site.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: sales@maccorp.com.my
Phone: +60 3-7781 7877
Address: 45, Jln PJS 1/48, Taman Petaling Utama, 46150 Petaling Jaya, Selangor